Q:What is a coupon code ? |
| A:The coupon code is a special discount only for the customers who has
registered to be our members of friskgame. first, the coupon is one-off
second,the coupon should be used during period of validity third, the coupon
should be used only when the consumption amount to 50$ on pour site |
Q: How much does it worth ? |
| A: It depends. the more you consume on friskgame,the more discount you
may get. Usually we will send you an email to tell you the amount of the
coupon. |
Q: How to use the coupon code? |
| A: When you come to the last step of placing the order ,click check out
, then you will see a blank ask for your code, fill it then click redeem.
The total amount would be certain offset as the coupon denomination which
we sent you in the email. |
Q:Which payment methods do you accept? |
| We currently accept Paypal as our preferred online payment method for
small to mediumpurchases. Having your Paypal account
verified and ensuring your delivery/contactinformation is up to date will
speed up the verification and delivery of your order. For larger orders,
we prefer payment via Western Union. |
Q:How do I sell game currency to Friskgame.com? |
| To sell game currency, please contact our Live Help, e-mail us at friskgamelive@gmail.com
or contact our Buying Agent on MSN Messenger (friskgame@hotmail.com). We shall
discuss a price with you and ask you to deliver your currency to our characters
ingame. Upon receiving your currency, we shall make payment to you via
Paypal. |
Q:Are there discounts for larger orders? |
| Yes, we offer bulk discounts on a case by case basis. Please contact
us via Live Help or e-mail friskgamelive@gmail.com to discuss a bulk
discount. |
Q:Which servers do you supply on my game? |
| We offer supplies of game currency on all the games listed to your left,
on all servers available. To see a list of available servers and the services
offered, please select your game on the left of your screen. |
Q:How is my information protected from hackers/fraudsters? |
| By becoming a Friskgame.com customer, you are dealing with a reputable company
with a long history of satisfied customers. However, successful companies
such as ours are often targetted by hackers and phishers in order to steal
your account, personal and/or payment information. We ask that you take
certain precautions to protect yourself from fraud:
1) When purchasing through Friskgame.com, you should only ever send payment
friskgamelive@gmail.com - if you are asked to send payment to any other
address, this is not us!Ensure that, when you think you are purchasing
on the Friskgame.com web site, that the URL in your address bar reads www.FriskGame.com.
2) You can ensure you are dealing with Friskgame.com staff ingame by e-mailing
us or otherwise contacting us with a security phrase. Our staff will
repeat this to you ingame to verify you are dealing with Friskgame.com.
3) If you need to verify the validity of a Friskgame.com staff member, please
contact our Live Helpand they will confirm their validity for you. |
Q:How do I get a quote for selling items or accounts to Friskgame.com? |
| For further information on selling items and accounts to Friskgame.com please
contact us via ourLive Help or e-mail friskgamelive@gmail.com. |
Q:How will I be paid for goods that I sell to Friskgame.com? |
| Payment for currency, items and accounts sold to Friskgame.com will be made
via Paypal.
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Q:Why do you sometimes need to call me when I've made an order? |
| (1) There may have been an error on your order, a mis-spelt character
name or complications with payment.If you have been unavailable to receive
your order, we may call you to ask you to collectyour order ingame, if
remote delivery is not available. 3) For largers orders, we must confirm
your identity and legitimate possesion of the card orPaypal account you
are using to pay. This serves to decrease fraud and deter scammers,
something which benefits all our customers and MMORPG
players.
4) If you are worried about an order or have not managed to resolve
an issue via e-mail,we may call you to assure you and help resolve
any problems you are having |
Q:What time are you likely to call me regarding an order? |
| We are aware of vast time differences between certain countries, and
so we will strive to call you 30 minutes to 1 hour after your order is
made to ensure you are available and that we dont wake you up! |
Q:How can I communicate with Friskgame.com after my payment has been made? |
| You can opt to contact us via Live Help, e-mail or telephone (contact
details can be found in the Contact Us section). Please quote your order
number to ensure your enquiry is dealt
with swiftly. |
Q:Why do your prices change so frequently? |
| We raise and decrease our prices in accordance with market supply and
demand. When supply is short and demand is high, prices will increase.
When supply is plentiful but there is little demand, prices will decrease.
This is the reason for changing prices and also why currency prices may
vary from server to server on one game. |